Reference

How raja313 Handles Your Personal Information

Your account data, payment details and browsing behaviour are handled with a clear purpose — so the service works for you, nothing more.

Data collected for service onlyDANA, OVO, GoPay payment data protectedYour rights to access and correct dataContact path for privacy requestsAvailable where local law permits

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what data we hold, request a correction, or ask us to delete your account information, you can reach our support team directly. We aim to respond to privacy-related requests within a reasonable timeframe. Players in Bandung and across Indonesia use the same contact paths — there is no separate channel needed for privacy queries.

Live Chat Open the chat widget from any page on raja313 to raise a privacy request directly with our support team during available hours.

Email Support Send your data access, correction or deletion request by email. Include your registered account name so we can locate your record quickly.

Account Settings Some personal details — like your contact number or linked e-wallet — can be reviewed and updated directly inside your account profile section.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply security measures at the account and payment layer to keep your information from being accessed or used outside its intended purpose. Data handling is not a passive process here — it is part of how the platform is operated day to day, from login verification to wallet confirmation.

Account Security

Login sessions use OTP verification tied to your registered number. This limits access to your account even if your password is compromised — an important step for accounts linked to DANA or OVO.

Cookie Controls

Session cookies keep your account state active during a visit. Analytics cookies measure how the lobby is used. You can block non-essential cookies in your browser without losing account functionality.

Data Retention Rules

Payment-linked records — including GoPay and bank transfer history — are held for the period required under applicable Indonesia financial rules, then deleted or anonymised according to our internal schedule.

Third-Party Access

We share data only with processors who support payment clearing, fraud screening or legal compliance. No personal data is passed to advertising networks or sold to data brokers.

What This Privacy Policy Covers and Why It Matters

raja313 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with raja313, we collect information that is necessary to operate your account — your name, contact details, and payment identifiers linked to wallets like DANA, OVO and GoPay. We also collect device and session data when you browse the lobby or

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place a bet, which helps us keep your account secure and the service running properly. We do not sell your personal data to third parties. We share data only with payment processors, fraud-detection services and regulatory bodies where local law in Indonesia requires it. Cookies and
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similar tracking tools are used on this site to remember your session, store login state and measure how sections of the platform are used — you can manage cookie preferences through your browser settings. Data linked to payment transactions, including OVO and GoPay transfer records, is
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retained for the period required under applicable financial regulations. All other account data is kept only as long as your account remains active or as required by law. Access to stored personal data is restricted to authorised staff on a need-to-know basis. This policy applies to
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all access points — desktop, mobile browser, and any app version we make available in eligible regions of Indonesia. Use of this platform constitutes acceptance of this policy where local law and eligible regions permit.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on raja313

These are the questions we hear most often from people who want to understand how their data is used, what rights they have, and how to act on those rights through their account or our support channels.

We collect your name, contact details, device identifiers and payment wallet information — such as your DANA or OVO account reference — needed to operate and verify your account.

We share data only with payment processors like those handling GoPay transactions, fraud-detection services, and authorities where Indonesia law requires it. We do not sell personal data.

Active account data is kept while your account is open. Payment transaction records are retained for the period required by applicable financial regulations, then deleted or anonymised.

Yes. Contact our support team via live chat or email with your registered account name. We will confirm what data we hold and provide it in a readable format within a reasonable timeframe.

Raise a correction or deletion request through live chat or email support. Some details — like your contact number — can also be updated directly inside your account profile settings.

We use session cookies to maintain your login and analytics cookies to measure lobby usage. You can manage or block non-essential cookies through your browser settings without losing account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoRaja313 Glossary InfoRaja313 Banking

How raja313 Handles Your Personal Information

How to Reach Us About Your Data

How We Protect and Manage Your Account Data

Account Security

Cookie Controls

Data Retention Rules

Third-Party Access

Common Questions About Your Privacy on raja313

01 What personal data does raja313 collect when I open an account?

02 Does raja313 share my data with other companies?

03 How long does raja313 keep my account and payment data?

04 Can I request a copy of the data raja313 holds about me?

05 How do I ask raja313 to correct or delete my personal information?

06 Does raja313 use cookies, and can I control them?

Privacy Policy

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