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What the Legal Framework Means for Your Account

Using raja313 means accepting the legal conditions that govern your account, your wallet activity through DANA, OVO or GoPay, and your access to our sportsbook and lobby — all of which depend on local law and are available only in eligible regions.

Jurisdiction-dependent accessAccount policy enforcedDANA, OVO, GoPay wallet rules applyGoverned by applicable local lawSubject to change with notice
raja313 What the Legal Framework Means for Your Account
HOW WE HANDLE POLICY

Data Handling, Cookies and Account Security at raja313

Your account data — including wallet details linked to DANA, OVO or GoPay — is stored with encryption applied at the point of entry. We collect only what is necessary to run your account, process transactions and verify identity where required by applicable rules. Players in Bandung and across Indonesia can request a copy of their stored data or ask for corrections through support. Cookies on raja313 track session state and account preferences; you can manage cookie permissions through your browser settings at any time.

Data Retention

Account data is kept for the period required under applicable law. Once that period expires and your account is closed, data is deleted or anonymised in line with our retention schedule.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No third-party advertising cookies are placed without disclosure in the cookie notice.

Account Security

Each login triggers an OTP verification step to your registered number. If your account shows unusual access patterns, our system flags it and suspends access pending your confirmation.

Rights and Requests

You have the right to access, correct or request deletion of your account data. Submit the request through live chat or email with your account ID, and we will respond within the timeframe local law requires.

LEGAL CONTACT PATHS

Reach Us on Policy and Account Legal Queries

If you have a question about how a specific legal clause applies to your account, or if you need to raise a dispute related to a wallet transaction via OVO, DANA or GoPay, our support team handles policy enquiries through the channels below. For account-specific legal matters, have your account ID ready when you reach out so we can locate your records without delay.

Live Chat Connect directly through the live chat window in your account dashboard. Agents handle legal queries and can escalate wallet disputes for DANA, OVO and GoPay transactions.
Email Support Send detailed legal or policy questions to our support email. Include your account ID and the relevant transaction reference so the policy team can respond accurately.
Account Help Centre Our help centre holds published policy documents, terms updates and account-condition articles. Access it from your account settings under the Legal and Policy section.

Your Legal Rights and Policy Questions

These are the questions we get most about account terms, data rights and how our legal conditions apply to wallet use and platform access in Indonesia. If your question is not here, the support channels above are the fastest route to a clear answer.

Yes. Access to raja313 depends on whether local law in your region permits it. Terms apply only where use is lawful. It is your responsibility to check the rules in your location.

No. Wallet accounts linked to raja313 must belong to the registered account holder. Using a third-party DANA, OVO or GoPay wallet breaches our terms and may trigger account suspension.

Reach out via live chat or email with your account ID and a data-access request. We will confirm what data we hold and provide it within the timeframe required under applicable law.

Once your account is closed, we retain data only for as long as required by applicable regulations. After that period, data is deleted or anonymised according to our retention policy.

We send a notice to your registered account when terms change. Continuing to use the platform after the notice counts as acceptance of the updated conditions. Check your account inbox regularly.

Contact support via live chat or email with your transaction reference, the wallet used — DANA, OVO or GoPay — and a short description of the issue. The policy team reviews and responds in line with our dispute process.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.